HELPDESK CUSTOMISABLE

Go further in the interactive communication with your current and future employees, your customers and prospects or your new residents and differentiate yourself with Zedesq, an interactive digital information platform.

With the customizable web platform, benefit from a personalized, complete, innovative and rewarding support. Gain in interactivity and continuous improvement of your offerings and services.

 

  • Practical information platform on various topics about Luxembourg,
  • Customizable web solution gathering dedicated information to your organization,
  • Content in different presentations : web pages, downloadable files, fun tutorials, webinars, calculators, dynamic tools…
  • Helpdesk partially or in fully outsourcable,
  • Generic content produced and updated by Luxembourg’s leading installation aid company: Just Arrived,
  • Optional Relationship programs,
  • Takeover of existing content in the company or organisation,
  • Reversibility principle possible  (white mark),
  • Offering dedicated and negotiated services,
  • Bilingual EN/FR

 

More services
Customised Files
  • Flat file type folder : production and uploading = 100 € excl. VAT
  • Recorded webinar type folder : production and uploading = 500 € excl. VAT
  • Tutorial type folder : production and uploading = On quotation
  • Specific Video Folder : production and uploading  = On quotation
  • Hosting = 20 € excl. VAT / folder / month
Helpdesk
  • Pack of 50 tickets: 600 € Excl. VAT
  • Helpdesk 3 months unlimited ticketing (per unit) : 150 € Excl. VAT
  • Helpdesk 6 months unlimited ticketing (per unit): 250 € Excl. VAT
  • Helpdesk 12 months unlimited ticketing (per unit) : 400 € Excl. VAT
  • Agent access for internalized helpdesk: 250 € Excl. VAT / month
Dedicated services
  • Relocation of an employee
  • Orientation all
  • Work permit
  • Vehicle registration
  • Assistance with the preparation of a tax return
  • Professional support for the spouse
    • Prices : contact us

    More
    • Implementation of a white label solution with owner’s domain name: 5000 € excl. tax
    • Maintenance and helpline: 500 € excl. tax monthly

    Contact us

    Our team is at your disposal to give you more information about our offers and the benefits and benefits you can derive from them.